Refund & Return Policy

Purchases made through the online store at www.ladubafoods.com cannot be returned once purchased.

We offer a replacement only for products that are damaged during transit. Replacement requests will be processed after our customer support team verifies the damage through photographs or other details shared via email.

Replacement requests and refund-related queries will be accepted only if:

• The request is raised within 15 days of placing the order, and

• Within 3 days of receiving the product from our shipping partner.

We will not be able to process any replacement, refund, or other related requests 30 days after the order confirmation date.

Cancellation Policy

Orders can be cancelled only within 4 hours of placing the order by writing to us at connect@ladubafoods.com.

If the cancellation request is approved, the refund will be processed to the original mode of payment within 5–10 working days.